nagad88 Responsible Gaming
Entertainment is enjoyable only when it stays within control. nagad88 believes that playing with awareness and within limits is the path to genuine enjoyment.
Our pledge for safe and informed entertainment
nagad88 is an entertainment platform where you can enjoy casino games and sports betting. However, we firmly believe this entertainment is only for adults who play responsibly. To register on our platform and participate in any game, you must be at least 21 years old — this is not a suggestion, it is a strict requirement.
We understand that for a small number of people, gambling can become a problem. That is why we provide several direct support tools that any player can use on their own. The usage guidelines for these tools are described in detail in the site's Terms and Conditions.
If playing ever becomes compulsive — if you feel you cannot stop — it is no longer entertainment. At nagad88, we want every user to play with a clear mind and make decisions freely. For more on this, visit the FAQ section, where common questions about responsible gaming are answered.
Under our Privacy Policy, no personal information related to self-exclusion or limit-setting is shared with third parties. Your account information remains fully protected.
Tools to keep yourself in control
Session time limit
Set a maximum duration for each gaming session. When the time is up, the system will automatically alert you.
Deposit limit
Set a daily, weekly, or monthly deposit cap. No transactions beyond this limit will be allowed.
Self-exclusion
Temporarily suspend your account for a set period — from 1 week up to 6 months. Longer breaks are also possible.
Loss limit
If your losses exceed a set amount, your account will automatically close for the rest of that day.
Take a break
Activate a cooling-off period of 24 hours to 30 days at any time. No betting or casino games will be accessible during this period.
Gaming history review
View your full history of deposits, bets, and withdrawals at any time and analyse your spending patterns.
To use these tools, go to your account settings or contact our 24/7 live chat.
How to recognise a problem
Most people play for entertainment and enjoy it without issues. But certain behaviours can indicate that playing is going beyond the limits of entertainment. If any of the signs below appear in you or someone close to you, it is time to seek help.
- You are spending more than your budget on betting or casino games and finding it hard to control.
- You feel the urge to bet more to recover money you have lost.
- You are hiding your gambling from family or friends.
- Gambling is affecting your sleep, eating, or work life.
- You feel restless or irritable when you cannot play.
- You are borrowing money or dipping into savings to fund your gambling.
- You keep returning to gambling despite trying to stop.
- Thoughts about gambling are making it hard to focus on work or studies.
- Gambling is causing tension in your relationships with family or friends.
- You cannot stop even when you know the odds of winning are low.
Check your gaming habits
Ask yourself these questions
- In the past month, have you spent more money on gambling than you planned?
- Do you set a limit for yourself before playing and stick to it?
- Is gambling cutting into time you would otherwise spend on work or family?
- After a loss, do you get angry and place more bets to recover?
- Do you keep your gambling a secret from family or friends?
- Do you feel restless or anxious when you cannot play?
Help is always available
nagad88 support team
Our 24/7 live chat and email support are available in both Bengali and English. Contact us directly to activate self-exclusion or set a deposit limit. Email: [email protected]
Talk to family and friends
Having an open conversation with the people close to you is often the greatest help. When family members know, they can help you build healthier habits and be there for you during difficult times.
Professional counselling
Trained mental health professionals can help you overcome a gambling addiction. In Bangladesh, professional mental health advice is available through hospitals and private clinics. Seeking counselling is nothing to be ashamed of.
Strict 21+ age rule
To participate in any form of betting or casino gaming at nagad88, you must be at least 21 years old. Age is verified at registration and identity documents may be requested later. Registering with a false age is a violation of the Terms and Conditions and will result in the account being closed.
To ensure no minor has access to the account, always log out on shared family devices and keep your password secure. If you believe a minor is using your account, notify our support team immediately.
Detailed rules regarding this age restriction are set out on the site's Terms and Conditions page.